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Returns Policy
We want you to be happy with your purchase, so if you are not satisfied with your item for any reason, you can return it for a refund within 30 days of the date of purchase.
To return an item, please contact us at [ luke@uncrafteduk.com ] or [07934009236] and provide us with your order number and the reason for your return. We will then send you a return shipping label.
Items must be returned in their original condition, with all tags attached. We cannot accept returns for items that have been worn, washed, or damaged.
Once we receive your returned item, we will process your refund within 10 business days.
Exceptions to the Returns Policy
The following items are not eligible for return:
- Items that have been worn, washed, or damaged
- Items that are not in their original condition
- Items that are missing tags
- Items that have been purchased on sale
- Items that have been gifted
Shipping Costs
The cost of shipping the item back to us is your responsibility. We will reimburse you for the cost of shipping the item back to us if the item is returned due to a defect or if we have sent you the wrong item.
Contact Us
If you have any questions about our returns policy, please contact us at [luke@uncrafteduk.com] or [07934009236].